ER Triaging is the rerouting of pets to their correct destination when pet parents call in with an emergency. It allows you to tell pet parents where they need to go at a more efficient space while also freeing up valuable resources within your ER. Take a look at the process below:
The patient will either phone or video call in with their concern or emergency.
The doctor or veterinary technician will immediately evaluate the patient’s situation on the spot.
After evaluation, the patient will seamlessly be routed to their final destination.